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Mission Controlfrom Gloo

Operations

Recurring work runs itself. Exceptions reach a person.

Put weekly reports on a schedule, keep procedures in one place, and spend your time on the exceptions.

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Operations: Recurring work runs itself. Exceptions reach a person.. On Friday afternoon, the operations lead asks SuperGloo for the vendor status. It reads the tracking sheet and the Outlook threads, flags the late deliveries, and has the summary ready to post to #operations as soon as the lead says go.

Operations

What gets in the way

  • Weekly reports assembled by hand

    Every Friday someone copies numbers from five places into one update.

  • Status scattered across tools

    The answer to where things stand lives in spreadsheets, inboxes, and chat threads.

  • Process docs drift

    The documented procedure and the real one stopped matching months ago.

Three plays

Where to start

Three ways an agent or SuperGloo takes recurring work off your department's plate.

  1. Reports on a schedule

    A scheduled trigger runs the Ops agent every Friday. It reads the operations boards and posts open work and blockers to #operations. Webhook triggers start runs from your own systems the same way.

    About Triggers and automations
    Triggers and automations. An agent runs on a schedule, from a webhook, and from a forwarded email, and posts each result to a channel.

  2. Boards that close the loop

    Track operational work on boards with close automations. Agents create and update the tasks, and each task's Issue Channel keeps its history.

    About Projects and Boards
    Projects and Boards. A Project's channel and task board. An agent picks up a task and reports back in that task's Issue Channel.

  3. Procedures in the wiki

    Keep procedures in the Workspace Wiki, where agents follow the current version and write back what they learn.

    About Workspace Wiki
    Workspace Wiki. Wiki spaces holding shared procedures, and an agent answering a question from them.

Day one

One request, start to finish

On Friday afternoon, the operations lead asks SuperGloo for the vendor status. It reads the tracking sheet and the Outlook threads, flags the late deliveries, and has the summary ready to post to #operations as soon as the lead says go.

  1. You ask

    “Compile Friday's vendor status from Google Sheets and Outlook and post it to #operations.”

    To SuperGloo in a direct message

  2. It does the work

    • Reading Google Sheets
    • Scanning Outlook threads
    • Drafting the summary

  3. It's ready for you

    • Twelve vendors checked
    • Two deliveries running late
    • Summary ready to post in #operations

Features

What you'll use most

Across the organization

Built for every department

Get started

Hand off one piece of recurring work this week.

Download the Mac app, invite your department, and put an agent in the channel where the work already lands.

Download for macOSHow agents work

For Macs with Apple Silicon.